DNS_PROBE_FINISHED_NXDOMAIN Explained: Steps to Resolve Name Resolution Problems

    skycentral.co.uk | DNS_PROBE_FINISHED_NXDOMAIN Explained: Steps to Resolve Name Resolution Problems

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    The DNS_PROBE_FINISHED_NXDOMAIN error is a common issue that occurs when the DNS (Domain Name System) fails to resolve the website’s IP address. When you encounter this error, your browser is unable to locate the IP address associated with the domain name you are trying to access.

    Possible Causes of DNS_PROBE_FINISHED_NXDOMAIN Error

    There can be several reasons behind this error, including:

    • Incorrectly configured DNS settings on your device
    • Issues with the DNS server
    • Blocked or restricted access to certain websites
    • Firewall or antivirus software interfering with DNS resolution
    • Network connectivity problems

    Steps to Resolve DNS_PROBE_FINISHED_NXDOMAIN Error

    To fix this error, you can follow these troubleshooting steps:

    Step 1: Clear Browser Cache and Cookies

    Often, the DNS_PROBE_FINISHED_NXDOMAIN error is caused by corrupted or outdated cache and cookies stored in your browser. Clearing them can help resolve the issue. Here’s how:

    1. Open your browser settings
    2. Navigate to the privacy or history section
    3. Clear cache and cookies

    Step 2: Check Your Internet Connection

    The error can also occur due to network connectivity problems. Make sure you are connected to the internet and try accessing other websites to confirm your connection is working properly.

    Step 3: Restart Your Router

    Restarting your router can sometimes help resolve DNS-related issues. Turn off your router, wait for a few seconds, and then turn it back on.

    Step 4: Flush DNS Cache

    Flushing the DNS cache can help clear any cached DNS records that may be causing the error. Here’s how to do it:

    1. Open the command prompt or terminal
    2. Type the command: ipconfig /flushdns (for Windows) or sudo killall -HUP mDNSResponder (for macOS)
    3. Press Enter and wait for the process to complete

    Step 5: Change DNS Server

    If the DNS server you are using is experiencing issues, switching to a different DNS server can help. You can use public DNS servers like Google DNS or OpenDNS. Here’s how to change your DNS server:

    1. Go to your network settings
    2. Select the appropriate connection
    3. Specify the preferred DNS server (e.g., for Google DNS)
    4. Save the changes and reconnect to the network

    Step 6: Disable Firewall or Antivirus Software Temporarily

    In some cases, firewall or antivirus software can interfere with DNS resolution, causing the error. Temporarily disabling them can help identify if they are the root cause. Make sure to reinstate the security software after testing.

    Step 7: Contact your ISP or Network Administrator

    If none of the above steps resolve the issue, it is advisable to reach out to your Internet Service Provider (ISP) or network administrator for further assistance. They can help diagnose and resolve any network-related problems.


    DNS_PROBE_FINISHED_NXDOMAIN error can be frustrating, but by following the steps mentioned above, you can troubleshoot and resolve most name resolution problems. Remember to document any changes you make to revert back if needed, and seek professional help when necessary.