Getting to the Bottom of DNS_PROBE_FINISHED_NXDOMAIN: Essential Troubleshooting Techniques

    skycentral.co.uk | Getting to the Bottom of DNS_PROBE_FINISHED_NXDOMAIN: Essential Troubleshooting Techniques


    DNS_PROBE_FINISHED_NXDOMAIN is a common error that users encounter when trying to visit a website. This error indicates that the Domain Name System (DNS) was unable to resolve the website’s IP address. In this article, we will explore some essential troubleshooting techniques to resolve this issue.


    When you type a website URL into your browser, the DNS is responsible for translating that human-readable URL into the IP address of the server hosting the website. However, if the DNS fails to resolve the IP address, you will encounter the DNS_PROBE_FINISHED_NXDOMAIN error.


    There are several reasons why you might encounter this error. Here are a few common causes:

    1. DNS Configuration Issues

    If your DNS settings are incorrect, outdated, or misconfigured, it can result in the DNS_PROBE_FINISHED_NXDOMAIN error. Double-check your DNS settings to ensure they are properly configured.

    2. Internet Connection Problems

    Sometimes, the error may be caused by temporary internet connection issues. Restart your router or modem and check if the error persists.

    3. Restricted Websites

    Certain websites may be restricted by your network administrator or ISP. If the website you are trying to access is on the restricted list, you will encounter the DNS_PROBE_FINISHED_NXDOMAIN error.

    Troubleshooting Techniques

    To resolve the DNS_PROBE_FINISHED_NXDOMAIN error, try the following troubleshooting techniques:

    1. Clear Browser Cache

    Sometimes, cached DNS data can cause conflicts and lead to this error. Clear your browser cache and cookies to eliminate any potential conflicts.

    2. Flush DNS Cache

    Flushing the DNS cache can help resolve any inconsistencies within the cache. Open the command prompt and enter the command “ipconfig /flushdns” (for Windows) or “sudo killall -HUP mDNSResponder” (for macOS).

    3. Reset DNS Settings

    Resetting your DNS settings to default can fix any misconfigurations. Open the command prompt and enter the commands “ipconfig /release” followed by “ipconfig /renew” (for Windows) or “sudo dscacheutil -flushcache” (for macOS).

    4. Use Alternative DNS Servers

    Your ISP’s DNS servers may be experiencing issues. Try changing your DNS settings to use alternative DNS servers like Google Public DNS ( and or Cloudflare DNS ( and

    5. Disable Proxy Settings

    Proxy settings can interfere with DNS resolution. Disable any proxy settings in your browser and network settings to see if it resolves the error.


    Encountering the DNS_PROBE_FINISHED_NXDOMAIN error can be frustrating, but by following these troubleshooting techniques, you can resolve the issue and regain access to the websites you need. Remember to always check your DNS settings and verify any restrictions that may be in place. Troubleshooting steps like clearing your browser cache, flushing the DNS cache, resetting DNS settings, using alternative DNS servers, and disabling proxy settings can often resolve this error and ensure a smooth browsing experience.